1 reviews | Active since Oct 2015
Poor performance and Customer Service from KIA SA
Three weeks ago I decided to put a tow bar and a nudge bar on my Kia Sportage. I phone around for the items I wanted and Kia Roodepoort gave me the quote and had the items in stock. they phoned me back a little later and I had an appointment set up.<br> <br> I then took my car in early on the Friday morning with the hope of having the car back early in the afternoon as we were planning to go away for the weekend. When I got there at 17H40 my car was still not complete and we had to wait. Not ideal but I was OK with that, then when it came to doing the payment the quoted price and the invoiced price were more than R500 different. that eventually sorted we left and when we got home noticed that the vehicle was damaged. I immediately contacted the dealer principle who told me that the workshops were closed already but that he would investigate the matter and get back to me.<br> <br> Just as we were about to leave for the weekend I realised that the tow bar plug was not making contact and had to strip the newly fitted plug to fix it myself.<br> <br> The following week I contacted Kia SA to tell them about the non existing customer service. Until today NO ONE from Kia has contacted me.<br> <br> NO KIA Forever
