Pathetic Service Kia Service Centre Heidelberg

After making a booking over 3 weeks in advance with Kia Heidelberg, on arrival I had been informed by one of the staff that the service centre would be closed due to re surfacing of the floors but was unsure himself. I was informed when making my booking that my car should be there between 7 and 8. I had arrived there at 7 and had waited for over an hour to see the service manager, who aperently was in a meeting at the time. <br> <br> As the nature of my business requires me to be on the road all the time I had arranged a day off just to bring my car in and was really disappointed on my arrival at Kia Heidelberg!<br> <br> After waiting for over an hour for the sales manager I had contacted Kia South Africa who said they will investigate and follow up with me. I am awaiting feedback on the matter.