1 reviews | Active since Dec 2017
Pathetic service from KIA Centurion
I booked my car for its 3rd year service. Firstly, the booking was made 2 weeks before the time but when i got to the branch on Saturday, there was no booking made on the system. The lady at the service desk was in a hurry and did not even take the time to ask me for additional things i may want to have looked at (normally a standard process at KIA). Further to this my car was ready for collection 1.5 hours after i had dropped it off . This seemed very strange to me. Upon receiving the car, the lady was just in a mighty hurry to get rid of me, when i got to my car, it was dirty and not cleaned like Kia normally returns it after a service. The hand break was not tightened like it usually is. Normally KIA gives me evidence that changes were made by providing me with the old air con filters and anything else that was changed. I am absolutely appalled and disgusted of the service that i received from this branch. They stamped the book and there is no evidence of the work been done. This is *****!This also poses potential danger for me as there are certain things that are required to be checked during a service that protects me when i am driving. Someone needs to contact me as a matter of urgency before i move forward with further action against this branch!!!!!
