PATHETIC SERVICE

Service here sucks! I am even convinced that the brand KIA sucks. Bought a KIA Picanto 2016 in April (my first car), it had 22ks on the clock, and by Dec it stopped taking gears out of the blue, had it towed in for a diagnosis, which took 3 days (god knows why so long), had to run after them every single day for feedback - they'd promise to call but never do. Feedback was the clutch was finished. Fine; its now 25ks on the clock. Went to the sales manager who sold the car to me and asked for inspection sheet, which he should have done before selling the car - instead of him giving that to me, he said I should settle the car and he'd give me a new one... Or negotiate with the workshop to drop the R11+k they'd quoted me to replace the clutch. I was not and will not buy another KIA, ever, so the next best thing was to negotiate the price, which they did, dropped to 9,5k (it was a Monday, Tuesday was gonna be a public holiday) with a promise that the car would be ready on Thursday or Friday. I'm calling how to follow up, but lines are busy, have been from the morning. The lady that is busy with the case is very ************* -nothing she promises she does. I cannot wait to have this thing over