KP
Kevin P

1 reviews | Active since Sept 2009

21 Apr 2017, 15:44

Pathetic service

<p>Took my Cerato in fora service at 25000km reported back window not winding up (electric) fetched the car told this was loaded on system by Kia germiston and they would contact me. Nothing took car for 50000 km service reported same problem yes they had loaded on system gave me a paper to prove this. Geuss what yes still nothing done. Now 75000km service same issue</p> <p>Tried phobing Md of Kia motors south Africa. Hedoes not deal with the public. I can understand him not dealing with customers. Shoddy service. Then I go on holiday an on the way back the brakes wear out. I am now told that I have to pay for the brakes and no I do not have a maintenence plan that covers this. They check their records and say yes this was logged 3 times but them not advising that the brakes were in a poor state is my problem. Funny never had this issue with Toyota or hyundai. All bought through Super group. The Kia is a great little car pity Kia service and suprgroup services so poor.</p>

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