Pahetic service delivery

This is the worst ever service anyone can receive.<br> i drive a KIA OPTIMA with full maint plan- Kia Sandton messed up when they claimed globes for my car by entering the wrong mileage which resulted in us having to run around and do the work ourselves....<br> i was refered to Liquid Capital who is the comany who authorises replacement parts on my vehicle - we have paid thousands of rands up front for a maintenance plan to get the most pathetic service to replace a mere battery.<br> i had to call Liquid Capital myself just to deal with a very rude woman called Dipuo in authorisations who dumped the phone in my ear whilts trying to explain my crisis to her.<br> i am very irrated with Kia Motors firstly for not being able to deliver on their service to me as a customer.<br> secondly i am very annoyed at Liquid Capital for the poor calibre of staff they employ in the liking of Dipou.<br> i want Kia Motors to sort out this mess and deliver on their service - they have caused me major inconvenience and stranded with a car with no battery....despite the fact that I paid for a maintenance plan....the service stinks....I will never buy from Kia Motors ever again.<br> Dipou from Liquid capital is utterly Rude!