Now that you've bought our car nice to know you

It took KIA over a year to attend to my car even though the broken parts were under warranty, no only that but they didn't replace the broken turbo no, they tried to fix it. When that didn't work they took to ignoring me. I have been trying to get hold of you KIA and there doesn't seem to be a care in the world. I have left messages and when I went to the branch to inquire some sales adviser named Natasha showed me utter disdain. Maybe I was asking why no one felt it necessary to get hold of me and let me know what was happening with my car, maybe that question was too much. You could taste the level of BAD attitude that she displayed. Now they tell me I must go talk to some company they took my car to, WHAT THE HELL ARE YOU ON MAN!!!. I am your customer you are theirs. Someone at KIA South Africa call me back, respond, do something.