No Response For Damages By Kia Randburg

In November 2014 my vehicle was damaged by an employee at Kia Randburg in their parking lot as he had reversed into my car. Management assured me the vehicle will be repaired in the following week. The vehicle had to go in twice for quotations as Kia's management had changed. In 2015 Rian Franken then assured me this issue will be sorted out. Calls are a waste of time as you are told its going to be sorted out but nothing happens, even personally going in yields no results as they are always in meetings and when you request for the GM's contact details reception doesn't have it. Emails are rep**** to weeks after its sent with no follow up whatsoever. To date I am still waiting for my payment for the damage and Kia couldn't care less, when I last enquire in May 2015 I was told to send in my banking details and still nothing has been done. In my opinion doing business with Kia is a risk I would not take in future. I will not refer any person to Kia. An organisation as established as Kia should not be operating in this manner.