MY SHOCKING EXPERIENCE WITH KIA MOTORS ALBERTON(sad)

I am young 23 year old black lady and I bought a pre-owned Kia Rio car on the 28 April 2018 .17 july 2018 i got stuck on the road driving to work, i called kia road assisstance i was taken to the nearest kia sandton . When my car got there i called kia alberton to ensure that they know my car is at sandton and do they all work together they said yes all kia's work together later that day kia sandton inspected my car and told me they sending my car back to kia alberton where i bought due to they dont want to get involved in the things that happening to the car so when my car was being towed back the kia sandton called me immediately to let me know my car is being sent back to alberton kia. First kia alberton never even bothered to call me when my car arrived to them, nor did they email me or anything i had to follow up myself to find out whats going on till they said i must com on the 19th of july 2018 to come check the car only to be told my car has a damaged radiator and more other things added to the quotation which costs 16thousand something that i should pay for . Secondly this car i only just owned it for two months , apparantly my warranty cant cover the damages of the car, i am not even offered a courtesy car time being my car is still at their dealership. I have never been in an accident since owning the car ,my car has no dent ,i am still waiting for my contract between me and kia cause i only have my contract between me and the bank, i was told the car is accident free , i was never provided with the previous service book of the car ,i was told it was lost, i am still waiting for the copy of the inspection records of car before it was sold to me cause apparently now im told my car was repaired the head gasket and i knew nothing about anything that was repaired to the car when i purchased it and same day on the 19th i called kia south africa for help regarding this problem i was told they cant repair the car due to its not a mechanical problem but its a operators faults but how would i damage a radiator when i was not even ever involved in an accident since owning it . I am really unhappy with the service of Kia due to we will be working together for 5 to 6 years in just two months Im experiencing such with just owning the car for only two months . The sales lady that sold me the car is no longer working there i feel croaked and taken advantage off since i am a young lady because no one is helping in resolving this problem and i dont know what more problems does this car have , i have no car , my car debit is being debited at the same time . I can not even claim to my insurance that i was in an accident due to there is no proof to me being in an accident . I am struggling about to loose my job because of the treatment i have recieved since deciding to buy my car with kia april the 28th only to find out 17july would be the day i regret why did i even believe they are good service people . I feel they did not tell me truth about the background of the car