My daughter's tablet phone ****** from my vehicle during service at KIA Motors Northcliff

Terrible customer service, I would have to be dragged to visit KIA Northcliff branch again in future. On the 1st Feb this month I took my car in for a service, when I left the car at the dealership in the morning I did not realize that my daughter had left her tablet phone at the back of the front seat slotted inside the net that is attached to the seat. Upon finding out from my daughter, I immediately reported the matter with a service lady (Candice) when I arrived at the dealership to collect my car. We both went to car to check and the table was gone. Candice promised to investigate the next morning with guys who were handling my car and will call me back the next day in the afternoon. I waited for the call until I took the initiative to call her seeing that the day was coming to an end. She then told me that she asked everyone and no one claimed responsibility. However I could pick up from her speech that she had forgotten all about me. I even asked if that meant I was lying about the situation because I knew i wasn't. I asked to be referred to a manager and I relayed the whole story again to the manager who then promised to come back to me the next day. Until today (8 days later) I still had not received any feedback from both the manager and Candice. So I am not happy at all with this situation because this exposes the poor level of customer service that prevails at the dealership. Even if eventually I do not get the tablet for my daughter back, I would have appreciated the feedback from the dealership to prove that they care for their customer.