1 reviews | Active since Nov 2015
kia warranty failure
<p>I'm driving 2014 Kia Cerato SX 2.0 hatchback mileage 50500km I had a breakdown on Saturday night 30 of July 2016, the clutch was not functioning accordingly, I called road assistant, they did come and tow the car to Boksburg Kia dealership where the car was found that the master clutch is finished. They told me that warranty will rent the car for since my car will be ready in 2 to 3 days, then they rent the car for me which it was Kia picanto 1.0, 2 to 3 days passed no call I then call on Friday 5 August morning they told me the car will be ready at afternoon or lastest sutarday before they knock off. Friday afternoon they called me again while I was on my way to the workshop Boksburg Kia, reason for calling was to tell me bad news that I won't get the as they promise, I might get it on Monday 8 August. I told them I'm not feeling safe driving picanto may you please change the car for while you're still busy with mine. They told me again warranty should be the one to do that for me I then left the picanto with them since I was not feeling safe driving it. My has 5 working days now at their workshop. As I'm speaking I don't have a car since Kia cerato on breakdown which takes them long time to fix it. Workshop manager told me the reason the car didn't came is because they received a faulty Parts, one of the guys from workshop he told me that he did fix the master clutch but it again damage the clutch plate so he's waiting for a new clutch plate. At I don't even know what's the problem in my car because I'm getting different information.</p> <p> </p>
