Kia the Glen Poor Service for a brand new car!

I have purchased a brand new Kia Rio from your Dealership less than a month Now and the car is failing to Start. There is an engine light on indicating a fault.

We have reported the issue since yesterday and today waited for assistance and the issue to be resolved. We ended calling and complaining after 10h30am due to no one following up.

I purchased this car cash with a maint plan for my single mother thinking that the Kia Brand was reliable. I work out of the country and wanted to buy a brand new car to avoid any problems for my family.

A promise to send out a tech to check the car was made and no one has turned up.

We have been told to wait for Monday.

What is my mother and little sister to do until then?