Kia Springfield Park- The Worst Dealership In The Business

I recently had a truly dreadful experience with Kia Springfield after buying a new Kia Sonet EX 1.5 CVT in April 2024. To start, they conveniently "forgot" to mention that they had misplaced the spare key, leaving me in a bind for two months now. Not only that, but they also failed to fill up the gas tank, making me wonder if they were trying to pull a fast one from the get-go.

The real kicker came when I discovered that the brakes were faulty, despite Kia Springfield's assurances that everything was in "good working condition." Turns out, Kia SA had a completely different opinion when they found a fault in the brakes. And don't get me started on the wind noise issue – first, it's flagged as a problem, then suddenly it's a supposed "characteristic" of the car, conveniently omitted from any disclosures.

Not only did they breach the Consumer Protection Act with their lack of transparency and selling me a lemon, but they're also refusing to make things right by replacing or refunding the car, even after I gave them a chance to repair it.Their salesperson Adelene had even stopped responding to me and I had to go to the dealership at my own cost so many times because of these issues. Their managers claim that they will help resolve the issues but they absolutely do not care and they were extremely gender biased towards me, as I am a young female. Spare yourself the headache and avoid Kia Springfield at all costs.