Kia South Africa

Kia service was quick and easy although needed two parts for my Sportage which I was told would take 2/3 weeks to order from Korea, paid up front which was on the 12th March.

I did call Kia Bryanston, was told of the delay, fair enough considered what was happening with the Israel Hamas conflict and so I waited, have been informed by a really helpful receptionist that Kia Bryanston had moved to Kia Randburg and this is to where I should bring the car when the parts arrive,

Spoke to a lady a Customer Care Kia Head Office 24th May who told me to expect an email from her shortly once she had all my info, well that never arrived so called Head Office today 31st May, impossible to get through so called Randburg, call was dropped and then received message saying I would be contacted shortly and nothing has happened as yet. 12 June will be 3 months. I am Hoping Gary Scott head of Kia S.A reads this and can give me some hope as to when the parts will arrive and as I was told when I took the car for a service that it was unsafe to drive, I need my car for my day to day living, Can someone at Kia assist, is this the situation with all Kia customers waiting for parts if so please advise as I would really appreciate a call back with an answer

Waiting patiently Mrs D O’Keefe