KIA services

I took my car in for services @ Kia ontdekkers on the 24 December on arrival i was informed that they closing between 12:00 and 13:00 so i had arrange with someone to pick up my car cause I wasn’t sure what time I’d be knocking off so I asked my sister to fetch my car for me around 11:00 and I informed the lady who was received the car that I won’t be able to fetch it myself she just said okey didn’t request details of the person who’d be fetching the car. Anywho i left and went to work received timeless calls from them about stuff they offering even thou I informed them that I’m only requesting for a car services none the less @ 11:30 I received an email that my car is ready for collection call my sister to go fetch the car she gets there wasn’t asked who she is nor was I called to confirm if i gave her permission to fetch my car, So she got the car came to fetch me around 12:40 then on our way back home drove via Westgate just as i approach the garage near Westgate mall my car just stopped in the middle of the road showing a sign of the steering-wheel and exclamation mark so i called Kia services to inform them about my problem then they told me the technician isn’t available they will call me back after 10minutes waited for 15 minutes then called them back cause i was worried that they would close while I’m stuck in the middle of the road and when I called them they told me that technician still not back but they will send him a message so I waited for about 20 minutes as I waited I stepped out of my car to notice my petrol licking from under my car then suddenly another technician showed up and tried to start the car nothing happened then he checked the car the seat behind under and told me that the is pipe that wasn’t closed properly so the petrol wasn’t reaching it’s rightful places hence the car lost it’s power and stopped. So then he said to me he will report this and they will call me on the 6th arrange for the payment of the loss of my petrol