MK
Mark K

1 reviews | Active since Jul 2011

07 Sept 2018, 15:37

Kia service Paarden Eisland.

Service with Kia Paarden Eisland, the following issues occured: 1) Cabin air filter not changed (the replacement filter was left in a box in the passenger footwell so I changed it myself but thats not why I have an expensive Maintenance plan) 2) One I got home I checked the fluid levels and the windscreen wash bottle took 2 litres of fluid!! 3) Loose change disappeared from the centre console ashtray. 4) Service and brake disk change took 3 days, getting approval from liquidcapital for the repairs taking a day, with them wanting photo evidence etc from the service guys, the process should be more streamlined. I was unable to report this to the service manager as he resigned and a message left with his temp replacement (Thandi?) with Chandre went unaswered, also the usual courtesy call asking how my service was did not happen this year so this report is my last resort to give feedback.

On the plus side, the brakes are as new, and the car was returned clean, so happy otherwise.

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