KIA Service Center Stikland you NOOL!!!

I bought a Kia Rio 2018 1.4 TEC brand new. Apparently there was an issue with about 11 000 units re the " throttle" being faulty hence the fact the car has no speed or pull... My colleague who bought his car way after me and his one is a demo, his throttle was replaced. When he serviced his car on 15000km, he checked my VIN @ the service center and they advised that my car`s throttle will be replaced with my 15000km service. On that day, service was done, so I think and no throttle replacement. The service consultant looked very confused when I asked her about it .. I mean you knew almost 4 months in advance to order.

Now I am getting only feedback when I mail them about it and also my wife received an sms saying the part is on hand .. I mean ***??? it is almost winding down period, we need to go somewhere, but is too scared to travel long distances as we don`t want anything happening while on the road ... This service sucks as I need to send mail all the time...

Bradford Koopman