ZK
Zakariyah K

1 reviews | Active since Nov 2019

18 Aug 2023, 16:31

KIA SA, terrible service received

Not even a 1 star, honestly!

Bought a brand new Kia K2700, 3 months ago, Last week, the engine oil light comes on, no engine oil left @only 7000km's! Understand, this is a brand new vehicle!! Anyway, Kia charges US a towing fee and charge us for putting oil!! Under warranty, 7000kms!! 2 days later, boom, The engine seizes!! Guess what? No communication from head office, no help, no response to emails, nothing!! Not even a simple sorry, not even a courtesy vehicle, nothing! That faulty motor becomes our baby, at 7000kms! Can you believe, a brand new vehicle! Now, we must wait 6-8 weeks for Kia SA to import an Engine but we must pay a deposit for the rental! Kia SA, your customer care service is Horrific, you have proven that in a company likes yours here in SA, you don't give a damn about your clients.

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