PR
PAULINA R

1 reviews | Active since Jun 2019

07 Jun 2019, 10:38

KIA SA

I brought a used Kia Rio 2016 Model in December 2017 on 59 000km and my first ever service was on 75 000km which I did attend to. Recently I got a break down car doesn't wanna get into gears . I called the warranty service as the car is still under warranty and maintenance plan and service plan. They towed my car to the nearest dealership which is Kia Centurion. To my surprise I was told the warranty wont pay as I don't have a 30 000km record of service. I mean for heaven sake I wasn't the owner by then, I became an owner at 59 000km so why are they holding me responsible for that, why did they even sold me the car without the 30 00km service record and without making me aware of that.

Now they want me to pay plus minus R18 000 .00 for the car to fix. This is a day light ******* .I have sent a complain and guess what no one is getting back to me.

KIA SA - ****** THEIR CLIENTS DAY LIGHT AND THEIR SERVICE IS VERY BAD ON THE HIGHEST LEVEL ALL THE CARE ABOUT IS MAKING MONEY AS THEY ARE FRIENDLY ONLY WHEN YOU PURCHASE OR WANNA PURCHASE A VEHICLE.

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