cC
cskruger C

1 reviews | Active since Feb 2017

28 Feb 2017, 12:42

Kia's commitment to service

<p>I bought my Sportage in 2012- with all my warranties and extended ones, inplace- all these years, driving with a car- I absolutely loved from the start. (And still does- after all these years) by Dec 2016, , all my warranties expired- and with Murphy's law- I did get trouble in December, when the turbo went.... The innitial quote Bloemfontein Kia gave us -was around R70 000 just to replace the turbo ect... We were devastated!! To pay such a huge amount on a car, aged in years- was a huge blow.... Our service consultant: Monty Jaars at Bloemfontein Kia- may I please mention this young man- only did your company proud- walked every step of this stressful way with us. And with this- we want to thank Kia and Kia Bloemfontein- for coming to our aid by supplying a new turbo- with us - only paying for the labour ect... at the end... ,! How can we ever thank you?? Please know that since we bought this Sportage- we never ever regretted it- it is the best value and driving ever!! And after what you have shown us- as a company- during tough times- is absolutely amazing. I do not know of any other company that would have done, what you did, after warranties expired... We love our Sportage - and Kia- and hope that we can replace our beloved one for the new Sportage, in the coming year.... Thank you again, Kia and Monty- for excellent service and commitment to your product. A testimony that speaks louder than words. </p>

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