Kia Picanto, lack of service

I purchased a Kia Picanto last year. Which looked amazing, was a brand new model, just launched, had great features etc. Little did I know that the "maps" that you can use via your phone, worked through an app. An app which isn't available in South Africa. I mean WHAT A WASTE?! Eventually got hold of someone at Kia that could send me a link to download it not through an app store. Recently needed to use the maps, wasn't allowed, as this app now needs an update and lo and behold.... I CAN'T UPDATE IT! Still not available in South Africa.

My question to Kia is, WHY SELL A CAR WITH NONSENSE THAT DOESN'T WORK? Could they not have talked to Kia BEFORE the car launched to say look the app isn't available here, can't we make it work through google maps only, no need for funny extra apps.

I am VERY disappointed in Kia with this!

If anyone from Kia can sort this out for me, I would honestly appreciate it. As this "feature" is now useless to me!