KIA Motors SA trampels on customers

My New Kia Soul 2.0 AT got service and firstly not all the correct items were available, then the arrogant mechanic damages the vehicle to R35'000 worth of damages due to pure negligence and being absent minded. 3 months later no commitment to repair or correct the vehicle even after numerous emails, but prior to leaving the premises the \Workshop Manager"promised that the vehicle will be repaired by KIA SA. The management of KIA SA has no customer commitment and they just sell the vehicles with no worthwhile backing from them and when a customer attempts to communicate with them they don't even reply. They see customers as obstacles to be trampled on and they form cartels internally with no regard to the customers that own these vehicles and therefor paying there salaries/dividends."""