Kia Motors East Rand Mall No Responsibility for Battery Replacement

Afternoon The complaints against KIA East Rand Mall. Kia Optima went for a service 2017 four weeks later car not starting, the road side assistance assisted me.

January 2018 the car not starting again. Battery replaced 04/01/2018. Never was I told that the battery only 1 year guarantee!!!!!!!!!!!!!!!!. Any other battery place will provide a two year guarantee????? My question who are the battery provider only providing a one year guarantee???? The same issue this year 02/01/2019 car not starting roadside assistance jumped the car again. Took the car to KIA, the investigation apparently stated that the remote battery not working???? The car taken for service again 3/10/2019. Exactly the same issue the car not starting, every time after service car not starting. The car went back last week Wednesday, the tets show the battery to be replaced. IA only providing a year guarantee, this was never explained that only a year guarantee.!!!!!!!!!! I phoned KIA on Thursday spoke to Chane, also will come back to me I had to phone on Friday, then to be told the manager only will be back on Monday. No calls were returned!!!!!!! I had to phone again on Monday, the put through to the foreman, he told me it was the first time he heard about the complaint....wow!!!!!!!!!!!!!!!!! No return calls, I as the client had to phone again??? I will not make use of KIA EAST RAND AGAIN, WILL TAKE THE CAR TO APPROVED DEALER, ON MY EXTENDED SERVICE PLAN. Edwin Kaufmann