KIA Motors ; disgruntled Customer

I’m writing this with great disappointment . I brought in my KIA Sportage this morning after a number of engine light clearances. This morning my vehicle didn’t have power so I brought it in for the fourth time and they advised me to let it spend some time at the workshop To be properly and thoroughly assessed. I’m currently working for the National Roads agency as a Maintenance manager in Limpopo and I need a vehicle to work. I kindly requested a temporary vehicle from the Branch Principal Mr Farahaan Seedat and he said , and I quote: ‘’it is not our problem”. He made mention of my insurance and if they wouldn’t help because he couldn’t. I am so disappointed and have lost all confidence in the brand that I have supported for the last 4 years. Kia is known for its reliability and Excellent service but after today I have lost hope. Please feel free to check my vehicles servive history; JJ 92 RV GP. Vin U5YPG814MLL778552. My vehicle is still under warrantee at 70 000km and is serviced every 15000 km’s. I am financed with MFC and pay almost R8000 per month, I Deserve better from the brand name I trusted. I hope this doesn’t fall on deaf ears.