1 reviews | Active since Mar 2017
KIA Hatfield is like pain on the A$$
<p>I had a bad service and treat from the day i purchased my car mindor we talking about a brand new car. I drove around a permit that was a month over due, i had to drive to KIA just to remind them about my disc and number plates, i did not have a spare wheel from June 2016 to Mid-March 2017, a central lock was not installed and i was promised a complimentary gift which i never received to date. i made tons and tons of phone calls i sent e-mails fighting for the things the promised and yet failed to deliver because they already had a succesful deal and received their payout from the bank. Only when i drove to KIA in Pretoria the manager JAMES ALDHOUSE promise to rectify their errors, i had to drive yet again from JHB to PTA to get all sorted and they never rembursed me. They installed a central lock and gave me a spare wheel, a week later the Stupid locker they installed was faulty, putting me at risk of loosing my car because of theft i could not even lock it manually i logged a complain they were still sending me from pillar to pole. They wasted an hour of my working time because they decided to send and he could not resolve my problem a couple of days later they sent someone from their Sandton office to collect the car for a fix and the car ended up in Hatfield and that was not what i communicated with James, i got stuck at work and my baba as well at school because of KIA incompetence, i called at 16:00 only when i called them i was advised that their driver is stuck on a highway coming back to Sandton like seriously, how was i gonna know hadn't a called and e-mailed them. Maybe they are taking me for a stroll because of my skin colour, they would have given me a catersy car</p>
