CR
Candice R

1 reviews | Active since Jul 2012

05 Mar 2021, 15:03

KIA Germiston USELESS, KIA The Glen parts division very rude, KIA Alberton most informative and helpfull.

Do I have to give a star? I am looking for windscreen wipers for my standard KIA RIO 2016 model, and I called Alberton and The Glen, and I spoke with Germiston over email.

Alberton was most helpful I must admit, not really into customer services but I go the info that I needed without hassle. The Glen parts division was rude, abrupt and couldn't wait to get me off the phone.

Germiston however couldn't even give me pricing without my VIN number, and I am thinking to myself it's just a standard model, why on earth can you not give me windscreen wipers pricing?? Like are you serious??

Very bad service from ALL KIA branches contacted, but atleast Alberton was a little more helpful and gave me the most information than any other branch.

Thanks Alberton, even though you are slightly more expensive, I shall see you tomorrow!!! Service does pay off!!!

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