Kia Diepriver.

My wife purchased a KIA Rio from KIA Diepriver on 12 Sept 2018. The vehicle broke down 21Nov with defective clutch with only 4000 km done after purchase. The dealership was reluctant to fix the clutch with numerous excuses and due to fact that i had to use vehicle i had to fix on own cost. After pressure from customer service for not reimbur*****t for the job and still not receiving a spare key from the dealership they eventually resolved the matter on 28 Jan 2019. The salesman and principal dealer is either never available or flat out don't respond to messages. Service from this branch is terrible once the vehicle is sold. I have to give credit to KIA customer service in stepping in and assisting to resolve the matter.