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1 reviews | Active since Apr 2019

17 Apr 2019, 12:06

KIA CENTURION

I TOOK MY CAR (KOUP:2015) IN 2 MONTHS BACK (FEBRUARY) AT KIA CENTURION COZ IT HAD AN ENGINE WARNING LIGHT ON, IT WAS "TEMPORARILY" FIXED. EVER SINCE THEN THE ENGINE LIGHT HAS BEEN POPPING OUT AND I WOULD TAKE IT BACK, YESTERDAY I TOOK IT BACK FOR THE 7TH TIME SINCE FEBRUARY. THIS MORNING THE ENGINE WARNING LIGHT POPPED OUT ANGAIN AND I CALLED THE SERVICE MANAGER (ALLAN) WHO DOES NOT HAVE ANY EXPLANATION ABOUT THE PROBLEM. HE TOLD ME THAT THEY WILL HAVE TO TAKE THE CAR IN FOR FEW DAYS AND GIVE ME A RENTAL CAR WHICH I DONT HAVE DEPOSIT MONEY FOR, I THEN REQUESTED A COURTESY CAR AND HE TOLD ME THAT THE COMPANY DOES NOT HAVE ANY COURTESY CARS. ON MODAY WHEN I TOOK THE CAR IN FOR THE 6TH TIME (FOR THE SAME PROBLEM) THE WORKSHOP GUY (KOBUS) TOLD ME THAT IF THE PROBLEM PERSIST THEY WILL EITHER GIVE ME A RENTAL OR A COURTESY CAR. MORE THAN TWO EMPLOYEES OF KIA CENTURRION CONFIRMED THAT THEY DO HAVE COURTESY CARS.

THIS IS AN INCONVENIENCE COZ I ALWAYS HAVE TO ASK TO BE EXCUSED AT WORK EARLY IN ORDER FOR ME TO GO TAKE THE CAR AND I ASLO ARRIVE LATE AT WORK WHEN I DROP THE CAR. I CANNOT BE GOING TO CENTURION TIME AGAIN FOR THE SAME PROBLEM WHICH THEY CAN'T FIX. THEIR INCOMPETANCY IS COSTING ME.

I NEED A COURTESY CAR BECAUSE I DONT HAVE THE DEPOSIT MONEY AND MY CAR TO BE FIXED.

THANK YOU.

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