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Bethuel M

1 reviews | Active since Jul 2020

29 Dec 2023, 12:08

Kia Alberton damaged my vehicle,and refuses to fix it.

On the 30 September 2023,I took my car for scheduled service to Kia Alberton. By Monday 03 October,the car has a sound as if there was air coming out from the tyres.On Tuesday,04 October my car was running out of water.I then filled up water. On the 06 October,the car had a mechanical breakdown put of the blue.I then took back the car to Kia Alberton for inspection. My car has been with Kia Alberton since that time,they have only respnded once to my email. I have tried seeking legal assisyance there is still no responses.My car was functioning very well prior to the service.Kia has refused to fix my car as there is something they did to it when they were servicing it.I have been with a car for the last 3 months and have lost a whole lot of money using E-hailing services to travel to work and personal movement.The service cost me almost R5000.00 and unfortunately I have lost even more money since then.I have always serviced my car according to schedule and most of the recent sevices were all done at kia Alberton.I have been their loyal customer for years now and this is the treatment I receive.Please be warned that kia Alberton will mess up your vehicle and will refuse to take responsibility,even as a loyal customer. If there is anyone who has had the same experience with the branch and managed to ultimately get assistance on their problem please do advise which route I should follow.

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