1 reviews | Active since Feb 2020
Kia Airport - Worst Kia Dealership EVER! *********** manager and sales consultants.
I've had the worst experience with Kia airport. I still regret ever having to deal with them. The level of incompetency from the sales consultant to the manager is honestly saddening. I bought my car in September 2019 a Kia Rio LX Auto. Apparently it was a demo car. I loved the car but it had a few minor scratched of which we had an agreement with the sales consultant that he would get them re-spraying and as promised my car was re-sprayed but the job done was horrible I've been complaining and trying to reach out to them regarding the bad job they did on my car, 5 months down the lane I'm still fighting a losing battle. I'm not happy at all
Secondly when I bought the car I realised that there was a weired sound coming from the the brakes when I app**** them, they offered to change them and did deliver still that sound didn't go away. I reported a mechanical issue and I was told to come all the way to Kempton Park so that they can do an assessment on the - that time I live more than 100KMs away from the dealership and I will be expected to take care of the Costs of travelling. There was change of managers. Before the manager who left , there was an agreement that my car would be traded in for another one Then the new manager came then I was told that I needed to meet him halfway of Joburg so he can review/acceess my car at my own costs?
Thirdly I received a car without a spare key it's been 6 months now and I don't have my spare key. I'm paying so much on this car for me to be this unhappy and not be assisted!
I would never advise anyone to deal with Kia Airport - I'm escalating this matter and I'm going to take legal action against them.
