Inconvenience from bad planning

Bought a Kia Pegas from Kia Randburg Driver sun visor oddly had the courtesy mirror A persisting rattle developed early but I thought I would wait until the first service to get it sorted. Booked the service and notified them about the above issues. On collecting car after the service they said " no rattle found. They need more time. Please book car in again". Also " the sun visor mirrors are correct like that" Why the hell do you think I notified you about the problems. It was so you could schedule time and order any parts you require. I have never seen another car with the driver having the mirror at expense of the passenger. It's a LHD to RHD changeover oversight. I will now be insisting that the service manager himself come and drive with me seeing as though I have to make another trip to Kia.