*********** Kia Wonderwaters

<p>First they take 4 days to service our car for its 90 000km service, their excuse, it will take too long to fit the spark plugs which they didn't have in stock. (Surely you make sure you have all the parts when the service is booked in advance) then day 4, the day they presumably only had to fit the spark plugs, they find that the rear brakes need replacement. On my question on why they didnt check that in the first 3 days they had the car, and what exactly they were doing with my car for 4 days if they only found out about the rear brakes on day 4, the answer was, we heard you wanted to drive far and we decided to check them for you. Should this not come standard with a service?</p> <p>So after the 4 day service they did not have the lock mechanism in stock for the side door, which is still on warranty. Finally Friday they phoned and I dropped off my car on monday (today) at 07.29. At 15.15 they phoned my husband, claiming they had the wrong number for me ( which is impossible after 4 days of phoning back and forth even on the manager's private cell) just to tell us, they have the wrong part. I now have to reshuffle my schedule once again because kia wonderwaters has no idea what they are doing and certainly have no idea how to treat their clients. Another day without a car. You are a disgrace to the Kia brand.</p>