1 reviews | Active since Apr 2018
Horrible service from Kia
I took my car (kia k2700) for service on the 1st April, on the 12 April I drop my employees on site as usual and come back on around 16h00 when I wanted to go back to site to take my employees I experienced stiff steering and when I check where the vehicle was parked the was some oil . Then I check under and release that there is an oil leak for power steering then I top up oil and the following day I call the dealer at kia Cnr Lavender and Braam Pretoruis street Wonderwaters,Pretoria,Gauteng they said I must come on the 14th . I did so but they didn't help me in fixing the problems instead they claimed that my car was involved in accident that is why is having a leak which is not true. I I'm the only driver if I hit something I would know about it. They are claiming that maybe I hit hump and is not true either. I then took my car back as they said they can't fix it .This is affecting my business from Tuesday I'm not working and Is affecting my Business very badly. My business is financially being affected. I have lost 4 days of production and no one is willing to help.
I was made to pay of R1966.40 for a mistake that was never mine to begin with . This is customer abuse and a breach of contract the agreement was that you going to service the car for 3 years or 200 000 Kms not to blame me for things that you need to fix.
Your services has been horrible, pathetic and disgusting to say the least. And you pray on week customers with no sympathy whatsoever. I ended up paying the requested put of despiration since my business was suffering since the main thing I use for my business which is the card was not working.
All you guys have are just essumptions that are false and baseless. You say my car hit a rock or a hump but can't tell me where or when. Stop lying and pay me back the money you made me pay for an issue that I was not the cause
