Horrible service at KIA UMHLANGA

I have been taking my car to Kia Umhlanga from 22 May 2013 until a couple of weeks ago and I must tell you that the service there is the worst. they have been repairing the part from 2013 till now , imagine that the same fault . That shows their lack of interest in the customer and as for the Manager Luke Reddy- I must say that as a manage he doesnt do anything except sit in his office all day long it should be his responsibility to make sure that his team are doing their jobs properly but clearly that isnt his job description . there is absolutely no customer service from that branch. I have been to Kia Pinetown and must say that they really changed my mind about KIA on the hold- The service there was exceptional Claud was my service advisor who was very understanding and accomodating and so was the Manager Patrick. Excellent service there. Kia Umhlanga should take a lesson from them.