********** SERVICE! WHY NOT JUST BURN YOUR MONEY?

I don't know why I let Kia suck me in to use their services for a third time and be as disappointed as I was all the other times. PROBABLY THE WORST SERVICE I HAVE RECEIVED FROM ANY COMPANY IN MY LIFETIME. And I was on Flexicell! All the promises on posters on their premises that say "we care about giving you a 5 star experience" aren't worth the paper they're printed on. I can't even begin to describe the many ways in which Kia Paarden Eiland lets you down - lacklustre service, no call backs, you wait on hold for up to 15 minutes, and every time your car goes in, it'll magically have other problems just a few days later. The first time I took my car in for a service, we listed other little problems to be fixed - alas, the car was only serviced (I can only hope!) and none of the problems fixed besides one lightbulb changed. When I took my car to Kia Table view - chalk and cheese - they told me the wrong bulb was fitted and secured with INSULATION TAPE to make it fit. God knows what goes on in that workshop. When it gave problems a few weeks later, I was assured the job would take a day and half but three days later, I was left with no car over a 4-day long weekend. A job Kia Table View did in 45 minutes. Recently I replaced my clutch for R11 000. They had my car for SIX weeks - every time I called there was no info on the progress. Zip. Nada. All I heard was "I'm waiting on the manager." Really, for 5 weeks? The part eventually arrived on week 5. And of course my vehicle started giving the same trouble again less than 3 weeks later. When I called I was assured that it would not be a problem because the work was done on it recently. LOL. But what do you know - I just received a lovely bill for R5000! I was told it was a completely different issue - understandable - but I simply cannot trust this company. I simply cannot trust their word. If you're looking for an ********* company that simply doesn't give a damn about service, for agents who dodge calls, and electricians who don't do any diagnostics to check whether your vehicle is in tip-top shape before they return it to you, boy have I found the place for you!