Excellent Customer service from KIA WELTEVREDEN PARK

Buying a new car is a traumatising experience, both for the buyer and his family as they shop around trying to find the best value for money deal with minimum risk and with the expectation of a good and honest service. I can in all honesty say that I have experienced an extremely HIGH Level of quality service from KIA WELTEVREDEN PARK, in JHB. The sales executive that I had the pleasure of dealing with is Jaco Huysamen and he is definitely living up to the Kia customer service promise. Many dealerships put up fancy slogans on their websites and all over the dealerships walls, but very few live up to them. KIA WELTEVREDEN PARK is totally different and the level of service that I received from them will guarantee that I will contact them first when buying my next car. I am based in Durban and I saw a vehicle advertised online at this dealership. I was a bit skeptical to buy from JHB as I can’t see what I am going to get but I called and spoke to Dawie Steyn, the Used cars Sales Manager and he arranged for his top sales executive, Jaco Huysamen to contact me almost immediately. Jaco took the time to understand my and my family’s needs and went out of his way to structure a deal for me. His manager Dawie Steyn offered me the best trade in offer on my car and also assured me that the used vehicle was in showroom condition. I arranged my own finance so I cannot comment on their finance team however the sales transaction was very smooth. My initial finance was approved at a higher rate and I could not afford the instalments so I was on the verge of cancelling the deal when Dawie offered me a discount on the car price to bring my instalments in line. This was a big gesture on his side and not something many dealers would do, as most dealers main priority is to make money and customer satisfaction comes second but KIA WELTEVREDEN PARK puts customer satisfaction first as Dawie Steyn clearly showed. I also wanted some aftermarket accessories fitted to my vehicle from an independent fitment centre and Jaco went out of his way to take my car and get it done to my satisfaction. This is highly appreciated by me as he saved me the hassle of having to do extra work on the car to get it to my preference. It has really been a pleasure dealing with both Jaco and Dawie and I am extremely happy with the high level of service that they provided to me. The service was more than I expected and Me, the customer was definitely their top Priority. I would recommend anyone to buy their next new or used vehicle from Jaco at KIA WELTEVREDEN PARK as you can be assured of getting the excellent quality service that they have to offer. Well done to Jaco, Dawie and to KIA WELTEVREDEN PARK team. I will definitely continue to support your dealership in the future and I will refer many clients to your dealership.