1 reviews | Active since Aug 2016

22 Feb 2017, 11:46

ENDLESS PROBLEM THAT IS NOT GETTING SOLVED

<p>I BOUGHT A KIA CERATO 2.0 HATCHBACK 2011 MODEL IN OCTOBER 2016 WITH A 2 YEAR WARANTEE. IMPERIAL SELECT UMHLANGA SALES GUY IS JAYEN. 4 DAYS AFTER HAVING THE CAR I MENTIONED TO JAYEN THE I AN HEARING A KNCOKING SOUND FROM THE FRONT DRIVER SIDE TYRE SO I TOOK IT TO KIA MOTORS UMHLANGA NEXT TO THEM AND THEY TOLD ME IT MIGHT BE THE STREERING RACK AO I TOLD THEM I GOT A WARRENTY PLEASE REPLACED IT. JAYEN TOLD ME THAT THE "WORKSHOP FOREMAN" STRIPPED THIS AND HE SAW THAT A RUBBER WASHER WAS WARN AND ON THE STEERING RACK SO THEY REPLACED IT NOW 2 MONTHS DOWN THE LINE THE NOISE IS BACK AND MY STEERING HAS A HUGH PLAY THE ALINGMENT WHICH I DID 2 MONTHS AGO IS GONE OFF, THE CAR WANT TO GO OFF THE ROAD AT TIMES. THIS IS WHY IM WRITING THIS REPORT HERE BECAUSE I WANT ANSWERS AS TO WHY THE STEERING RACK WASNT REPLACED IN THE FIRST PLACE. AND TO TOP IF OF THE SOLD ME THE CAR WITH BAD TYRES 2 MONTHS AFTER HAVING IT IT HAS FLAT SPOTS WHICH KIA MOTORS UMHLANGA TOLD TO ME. FROM WHAT I READ ON THE INTERNET FLAT STOPS ARE CAUSED FROM A CAR STANDING FOR A LONG PERIOD OF TIME BUT I USE MY CAR EVERYDAY. AND WITH FLAT SPOTS THE MORE YOU USE THE CAR AND THE TYRE WEARS THE FLAT SPOTS GO AWAY. THIS NOISE HAS BEING THERE FOR MONTHS. I AM SICK AND TIRED OF THIS SERVICE.</p>

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