Efficient Service at Kia Table View

My Kia Picanto has been struggling to start in the past few weeks and dies if it idles in traffic. I called in about it last week Thursday and they told me that they had an opening on Monday. Yesterday morning (Monday/ 7:30AM) I took it in to Kia Table View. Robyn assisted me and organised for someone to drop me at work for the day. I was worried that the problem was big, and made the mistake of telling Robyn that I knew nothing about cars - which can often lead to engineers taking advantage of your lack of knowledge. Robyn called me at about 2PM and told me I needed to replace my HD leads and that it wouldn't be too expensive but he didn't have the parts - I would have to wait 2 to 3 weeks. I asked if I could source the parts privately, as I work in property and need my car daily. This was approved by the manager and I picked up the parts after work. This morning I met Robyn to drop the parts and he told me that if I wait an hour or so I could leave with the car. I agreed to wait and less than 45 minutes later I walked out with my car in perfect working order, clean as ever and I was charged at a very fair rate. Thank you to Robyn and the Kia team. I trust your team with my Kia.