Dont Buy kia worst customer service

Do Not Buy Kia!

I am deeply disappointed with the performance of my Kia Picanto automatic following its first service. Initially, I loved the car, but post-service, it began to struggle with gear shifts, exhibited high revs, and consumed more fuel. Despite visiting multiple Kia dealerships, I faced challenges in obtaining an accurate diagnosis. Even when issues were acknowledged, diagnostic tests failed to show any problems. It is frustrating to have my car returned in worse condition than before it was serviced.

I brought my concerns to the head office, only to encounter a lack of attention and dismissive behavior from the Kia staff. As a loyal customer, it's disheartening to be treated this way. Kia must prioritize customer satisfaction and uphold the quality of the brand they represent.

It's regrettable that the service experience has not met expectations, and I urge potential buyers to think carefully before purchasing any Kia vehicle.

From the day I picked up my car with poor service at Pinetown, I've been waiting over a year for feedback following a call inquiring about my car-buying experience. Each interaction with Kia has been disappointing.

Please, do not buy Kia!