DISGUSTING \SERVICE"& WORKMANSHIP"""

I took my car for its annual service on 17 Dec 15. My fog light switch, which I reported back in 2013, is broken, I placed an order for it in 2013...NEVER HEARD FROM KIA AGAIN. I told Feroza when she took my car, & said please make a note of it. She assured me that they will pick it up because the lights is 1 of the things they check (I wasn't convinced), so she didn't need to make a note. When I went to collect my car, & sign the handover docs. Their checklist wasn't even checked off.I go with her to my car & say I bet my light switch isn't working (if they \check"this...um...yeah...it would have been picked up in 2014 as well!!!!!). She again"