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Errol D

1 reviews | Active since Feb 2015

09 Feb 2015, 11:20

Disgusting Attitude Head of Service Department

We found ourselves at the Kia dealership in Fourways Crossing in Dec after my daughter's Rio overheated. This was exactly a month after it was booked into Kia Sandton to check for the same problem. Kia Sandton gave the all clear for the car and a month later the car overheated which has resulted in some damage to the cylinder.<br> As I was most concerned that the car overheated a month after having been checked by Kia Sanction, Samantha of Fourways called the service manager to enquire what he thought of the problem and what he could do about. I believe his name is Aboo. Well he was so rude and disinterested in the problem that Samantha remarked what a rude man he was. When I spoke to him he was totally disinterested and on more than one occasion remarked that it is not his problem whatsoever and that Fourways must deal with it. <br> <br> I have been a loyal customer of KIA over the past few years- I have never received such bad service from anyone within the Kia organisation. Kia SA was not too interested in the problem either.

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