LH
Lucinda Hope-Tyler

1 reviews | Active since Feb 2019

20 Feb 2019, 21:10

Disappointed KIA customer

Kia Somerset West: Shocking after sales service! As soon as you’ve paid and collected your brand new car, the rest goes down the toilet. They didn’t return our calls, huge delays in registration so much so we drove for a month with an expired temporary registration, lack of communication, they avoided us completely, eventually after complaining to Kia SA we discovered they lost our private registration number, no apology, no effort to correct or fix the situation. We received an ordinary 6 digit number, and it’s left at that. This after we told them explicitly NOT to lose our registration number which we have had for 12 years and over 3 cars and matches our other vehicle. Nobody bothers to help, even Kia SA. Would never buy another Kia again, which is a pity as we love the car.

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