Disappointed

The Worse experience, absolute poor service! I had just purchased my Kia Picanto 2022 in December 2023, under the impression my car was within the standard service plan and warranty, when I took my car for a service, I was told im not under any service plan and I need to pay cash 3 to 4K, which is ridiculous because who sells a car with no service plan??? or at the least the sales guys should have informed me that the service plan had lapsed and I need to extend or whatever the case, but they remained silent and fooled me into buying the car. When I had spoken to the manager all he did was apologize and said he would get me like R500 off the service fee, which is of no help to me in anyway, Kia needs to take responsibility and rectify their mistakes and perhaps avoid letting *********** people sell cars!! I am still very disappointed to be paying over 4K a month for a car with no service plan and a rotten battery!! what a load of bull****