Delay in service

<p>Good day </p> <p> </p> <p>On the 10th of June i took my car to kia to be checked cause it was making a funny noise. I took it to the midrand dealership and i was told that the pencil coil had to be replaced and the part needed to be ordered. I was told to leave the car there because it was under warranty until this got fixed. </p> <p> </p> <p>I left the car as per request. And i told the car will be ready on Monday, came monday I don't receive a call from kia so i decided to call them. And i was told that the driver has not come back with the part yet so i will only get the car on tuesday (14th June) </p> <p>Still i receive no further communication from the dealership yet again i had to call and find out. By husband called first and he was told the driver nonsense story again. I called today at 15:10 i waa told a different story that the warrent clerk is not there and that the part is ordered but she will call me tomorrow, firstly i am not happy with how this matter was dealt with. Kia should have being honest with me that this might delay. I am not happy with their lack of professionalism of not Communicating with the client. And i expected to have my car by monday . I am not happy at all. You guys don't consider your customers needs. </p>