Collection of vehicle

I was at KIA Table View on Friday the 18th of August 2017. I told them that there was a noise on the engine and when I collected my vehicle the noise was still there, I was advised by a different technician that it is the V-belt. The front desk lady at KIA advised me that they will collect the vehicle on Monday morning by which I agreed on. I work in Good wood so had to make transport arrangements that I could get to work. On Monday at 10h30 I called and was told that the Foreman was in Hospital as per an accident that he had on Sunday (by all means valid story however I was not aware that a workshop comes to a stand still when the foreman is not there). I was told that he would be back on Tuesday and that my vehicle would be collected. On Tuesday I heard nothing and made my first call to them at 10h30 again by which I was told the same story, and that my vehicle would be collected first thing in the morning. On Wednesday I called at 10h18 and was told that the driver is just doing drop-offs in Table View and that he would then collect my car, at 12h21 I called again and I was told that he is in Somerset-West however the fact is that I am 2 km away from the dealership and yet he gets sent to Somerset-West before my car is collected i would not even take them 10 minutes to collect my car and take it back to the dealership. Everyday I get told that they will collect it the next day but they are nowhere to be seen and everyday I get told that they will keep me in the loop however nothing I have to keep calling them. Everyday I have to make arrangements for transport, I don't get offered a lift or a courtesy vehicle. I was told that a Warranty claim has to be put in when the vehicle is there and that might even take longer as they may have to replace it. I am very unhappy with this service and hope this will be sorted out.