Brilliant and Unexpected Service!

I was at first concerned about my Engine light on my that came on at 26000 Km over the festive season. I was out of town visiting family far away from a major city and i had no idea what to do to get my vehicle looked at as i did not want to drive so far with the light already on in fear of making the issue worse. I called Kia Vereniging and they said they do not have a technical department i should try Kia Vanderbijlpark instead, I called but there was no answer, i then called Kia Northcliff where i originally purchased the vehicle. I spoke to Jason who in turn put me through to Sandon, the technical guy who i asked for advice, Sandon quickly jumped at the opportunity to assist and stated that he would be in the same area as i was and offered to pay us a visit at home and inspect the vehicle. This in itself is already a major win for both me and KIA, but the fact that Sandon stopped by on new years eve on a Sunday completely took me by storm. Over and above all that, Sandon diagnosed and repaired my vehicle on site, luckily it was an easy fix (dirty spark plug causing a misfire) but the fact that he came out to site and helped me on a Sunday on new years eve scores major points in my books! A HUGE thank you to Sandon and Kia for the prompt effective assistance and the sacrifice that Sandon made, cutting time from his family to assist me. TOP NOTCH!! Give that man a Bells!! I hope you get a bonus or a promotion or a medal or something dude!