Breach of warranty

<p>Dear Sir/Madam</p> <p>I could not attach copies of reports from your service departments and Tyremart, which indicate that the front shock absorbers are faulty and I fail to see how your manager can come up with a report that is different.</p> <p>How can 3 reports confirm that I have every right to have the shocks replaced, be set aside by one report from your manager, who is obviously biased.</p> <p>Please authorized me to release this report to the Consumer Complains Protection officer, so that this matter can be settled within the respective act.</p> <p>Yours faithfully </p> <p>ANDRE EUGENE DE JAGER</p> <p>2 IRONSTRAAT</p> <p>NELSPRUIT</p> <p>12OO</p> <p> </p> <p>TEL: 013 ********** </p> <p>CEL: 083 ********** </p>