BEWARE BUYERS of the New 2022 Kia Sorento

I bought a new 2022 Kia Sorento KL33FPGP from the Kia Edenvale dealership. I was very happy with the vehicle until it broke down with my wife on the 21st of December leaving her stranded in Mabalingwe. The problem was that the automatic gearbox did not engage. We phoned Kia Assist and they arranged for the vehicle to be towed to Kia Menlyn. Kia Menlyn repaired the fault within a day. On the 24th December we packed the vehicle dogs included to go and visit our children for the christmas weekend. However the same fault on the transmission happened again when drove out of our Estate. Because Kia Menlyn was closed over Christmas I could only arrange for the vehicle to be towed to Kia Menlyn on the 28th of December They repaired the fault on the vehicle again on the same date. However when we left for holiday on the afternoon of the 28th of December the same fault on the transmission occurred again. Kia Menlyn then picked up the vehicle at my home. The only feedback I received from Kia Menlyn was that their is a sensor on the transmission that is faulty and the part must be imported from Korea because that specific part was not available in South Africa. They did not give me any indication when this part will be available and for how long I will not have vehicle This is totally unacceptable. Firstly if you buy a new car from a well established brand like Kia you do not expect your vehicle to break down in the first 6 months. And it is really very disappointing that their parts are not kept in stock in South Africa They have promised me a loan vehicle which to date I have not received. On further investigation i established that this type of fault is common on the new Kia Sorento internationally. It leaves such a bad taste in your mouth that a company like Kia South Africa can sell these vehicles to their unsuspecting customers with this fault known to them. This is really a huge inconvenience for myself to be left without your brand new Sorento and not knowing when it will be repaired. I have left Kia South Africa a message on their website to which they have not responded. Kia South Africa must take responsibility for their faulty product and either refund me my money or replace my 2022 Kia Sorento with another Sorento where this problem has been resolved This is very poor service from Kia South Africa and I have lost all faith in their products