Bad Service Resulting in Vehicle not been serviced

<p>On the 18 May i logged a service requset for my Kia Soul at the Midrand Dealership, a few minutes after logging the web based service resquest i received a call from a lady at Kia Head ofice (010) ********** @ 08:21 Stateing the Kia Midrand had closed down, she suggested another Dealship either in Centurion or Crown Mines, i agreed and she said she would forward the request for someone to contact me and to date no contact was made with me now my Vechile which shouyld have went for the 135000km service is on 139000km and the service plan (Liquid Capital) Refuses to pay for the Service. When booked the service on the 18th May the car was close to 136000kms still alloing it to be serviced, Please assist me in getting this matter resolved as my car needs top be serviced as i pay for a service plan, and due to no feedback from Kia now i am stuck relating to the service on my car. </p> <p> </p> <p>I had also advised the lady that i would take the car for its service on the 20th (Saturday) and she advised that she does not know if services can be done onb saturday, This negligence is not acceptable. Please assist in resolving this matter. and with driving the car the distance that i drive daily the milage will go up much faster, not once ever had i missed or even been late get my car service since i purchased it. </p> <p> </p> <p>A very upset Client </p>