LM
Lindie M

1 reviews | Active since Nov 2010

06 Mar 2015, 14:49

Bad Service - No feedback & Lies

On Thursday 26 Feb my Chery QQ was serviced and a Cambelt change done. On receiving the car back it missed, died and had no power. I decided to take it back the next day but it broke down with me. I phoned Chery SA and had it towed to closest dealership. The dealer advised they will only be able to check on Monday which they did and advised that it is the clutch but in addition to clutch the cambelt was clearly not fitted correctly and wanted to charge me R4000 to open and re-fit cambelt. I authorised the repeair of clutch however I contacted Midrand explained the problem with the Cambelt and they promised that as soon as the clutch is repaired they will tow the car to Midrand and re-do Cambelt it will be ready the same day. Thursday I phoned and Derek advised that the car is in Midrand and that it would be back with me same day. I confirmed that i can pick it up on Friday.When I phoned to check if driver can fetch me, I was advised that car is not there and Derek claimed he never said it was in Midrand. He claimed his driver was at Kia the glen picking up the vechile however when I phoned the Glen they confirmed that car is still with them so clearly once I was **** to again!

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